Welcome
We believe in the Golden Rule....treat others as you like to be treated. We are excited to hear from new people & look forward to building a relationship with our customers.
Shipping
We ship USPS and note on international orders, there may be a customs fee charged to you to pick up the package. **Note, your state may apply a Sales Tax to your order if applicable.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are not satisfied with your item, return within 10 days, & full refund will be issued when item is received back, minus shipping cost.
Additional
Custom orders are great! No additional cost for custom orders, and normally can be completed within 5-7 days. Please contact us to find out if we have more of that particular stone....if we do not, we will let you know and see if we might have something that would be close. Note: our rings cannot be re-sized as it would compromise the integrity of the stone and silver work. If you see something you like and it is not in your size, please feel free to contact us to see if we can make one just for you.